Shipping policy

Shipping Times and Costs
Please note all orders are tracked and require a signature for delivery. 

1 Candle

  • Express, 24 hours - £7
  • Standard, 48 hours - £6

2-3 Candles

  • Express, 24 hours - £9
  • Standard, 48 hours - £6

4-5 Candles

  • Express, 24 hours - £19
  • Standard, 48 hours - £11

5+ Candles 

  • Express, 24 hours - £25
  • Standard, 48 hours - £21

Our delivery costs are flat and there are no extra costs at delivery.
Royal Mail is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our warehouse.

Our courier delivers from Monday to Friday during business hours and will make one delivery attempt to the shipping address indicated while placing the order. Should this not be possible the parcel will be delivered to the nearest Royal Mail office/depot. For more detailed information on delivery methods, please contact enquiries@re-or.com.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by re-or.co.uk, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

Our warehouse is closed during these periods:

01 January
May Bank Holidays
August Bank Holidays
24 – 26 December
31 December

Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

At this time we are unable to ship orders to General Delivery, P.O. Boxes, Jersey, Guernsey and the Channel Islands, Gibraltar, Poste Restante. Orders made to any of these addresses will be canceled.

Please note that shipping times indicated are approximate and due to the current pandemic, some deliveries are taking longer than usual. RE-OR will not be responsible in case of a longer shipping time.